Terms of Service
Last updated: 11 August 2026
These terms govern use of the hosted TEAM MATE service and mobile apps. By creating a workspace or accepting an invitation to one, you agree to them.
The service
TEAM MATE provides staff scheduling, time tracking, and related workforce tools. Workspaces are created and administered by an employer (the “owner”), who controls membership, roles, and the data in the workspace. Staff accounts exist within an employer’s workspace.
Plans and billing
A free tier is available up to a fixed number of staff. Paid subscriptions are billed by Stripe on our website; prices and seat limits are shown at checkout. Subscriptions renew until cancelled, and cancellation takes effect at the end of the paid period.
Acceptable use
You may not use the service to break the law, to attempt access to another workspace’s data, to probe or disrupt the service, or to store content you have no right to store. Employers are responsible for complying with the employment, wage-record, and privacy laws that apply to them, including where they enable location or photo confirmation at clock-in.
Data
The employer owns their workspace data. Our Privacy Policy describes what we collect and how it is handled. Payroll exports are available to owners at any time.
Availability and liability
The service is provided “as is” without warranty. To the maximum extent permitted by law, our liability for any claim is limited to the fees paid for the service in the twelve months before the claim arose.
Termination
Owners can delete their workspace at any time from settings; staff can delete their own account. We may suspend or terminate access for breach of these terms. Changes to these terms will be posted on this page.